Shipping policy

Digital Delivery Policy

Last updated: October 21, 2026

Thank you for purchasing music from JORMAKKA | Official Music Store.

We sell digital music downloads, including MP3 and WAV audio files. All products currently available in our store are delivered electronically.

All music purchases are digital downloads.

No physical products are shipped, and no shipping fees apply to digital music purchases.

After successful payment, your purchased music will be made available through a digital download link.

A download email is sent to the email address provided during checkout.

Depending on the product, your download may be provided as a ZIP archive containing MP3 and WAV files.

Digital delivery is normally automated and takes place shortly after successful payment.

Occasional delays may occur due to payment processing or technical issues.

If you have not received your download email, please check your spam or junk folder.

To access your purchased music:

Please keep a backup copy of your purchased music files.

If you experience any difficulties, including a missing email, an inaccessible download link, or a damaged file, please contact our customer support.

Please include your order number and a brief description of the problem.

We will investigate and help you access the digital music you purchased.

For information about cancellations, refunds, and your statutory consumer rights, please refer to our Refund Policy.

Nothing in this delivery policy limits your mandatory rights under applicable consumer protection law.

JORMAKKA | Official Music Store

Sahatie 4
02880 Kirkkonummi
Finland